Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

Whitehall Valtrix collects and retains data necessary for your trading activities. Details of how we collect and store this data are set out in the Privacy Policy below.

The following principles guide our policy:

• To ensure complete transparency about how we collect and store your personal data:

Our aim is to ensure you understand how we collect and process your data, so you can make informed decisions. We follow clear guidelines and processes for handling data on this website. Our policy sets out the specific methods we use, providing clear and concrete information about its use. You're in control.

We will provide information promptly whenever we determine you should be informed. Transparency is central to us.

Our knowledgeable staff are always on hand to answer any questions you may have about our processes, including our obligations under the laws of United Kingdom. You can contact us at: info@whitehall-valtrix.com

• No other use of personal data is permitted by us beyond what is set out in our Privacy Policy.

We may process personal data for purposes such as ensuring the proper functioning of Whitehall Valtrix services and linking trader members with third-party trading platforms. We may also process data to maintain and enhance website features and services, protect our rights, and meet regulatory or other legal obligations. Finally, we may process data where necessary to provide administrative and other business functions related to the Services we deliver to you, the client.

To provide better services tailored to your preferences and needs, Whitehall Valtrix processes personal data.

• To enable you to use essential tools to protect your personal data and safeguard your rights:

You can contact us at any time to access all of your personal data. We can also amend or delete it where needed. Additionally, we can facilitate requests to transfer this data to you or to a nominated third party. We provide these services to help you better exercise your rights to privacy and control.

• Safeguard your personal data:

Our security systems meet the highest standards, using bank-level measures. While a 100% guarantee is not possible, we are committed to continually upgrading our systems to the highest possible standard and reinforcing the safeguards we have in place.

We maintain a detailed, comprehensive privacy policy and industry-leading security systems.

1. The Scope?

This policy sets out our procedures for the collection, processing and sharing of any and all data relating to natural persons.

Our policy applies to all identifiable natural persons. This includes any individual who can be, or has already been, identified in connection with data entrusted to us or that we can access and/or combine.

As defined in the Privacy Policy, data processing specifically refers to the storage, management and organisation of personal data.

We neither collect nor seek to collect any information about individuals under the age of 18. We do not permit anyone under the age of 18 to use our platform for any purpose. If we discover any user or information relating to a person under the age of 18, we will delete that information immediately.

2. What personal data do we hold?

When you register with us, we collect the personal data needed to enable your use of our services. Where required, we may also request personal data to verify account ownership, for example. To maintain and continually improve service quality, we collect and analyse data about how you use our platform and that of our third-party partners.

3. You are under no obligation to provide the company with your personal data.

Although you are not obliged to provide your data, choosing not to do so may result in limitations on the services we are able to provide to you. It may also restrict your ability to use our platform

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect information that personally identifies you. We do, however, record details such as your account activity, users’ IP addresses, and the date and time of access. For maintenance, security, and support, we retain system crash reports, browser details, and the type of device used to access your account. We also note the language set for your account.

Regarding personal data, we only collect and retain the information you choose to provide to us when you use our services to connect with a third-party trading platform.

The personal data you have provided to third-party platforms may include your full name, address, telephone number and email address.

5. Why does the company need my personal data, and is it lawful for them to process it?

The company collects, stores, and processes your personal information solely for the purposes set out in this Policy. All such uses and processing comply with applicable laws in United Kingdom.

The company will not handle, process, or transmit your data except in accordance with the applicable laws of United Kingdom. The legal bases for this are as follows:

• You have agreed to the company storing and processing your personal data. By submitting your data to the company, you authorise us to transfer it to the relevant third-party trading platform. You have consented to the processing of your personal data for one or more purposes.
• To improve its services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may need to store and process your personal data.
• Data processing is necessary to comply with legal obligations.

If you would like to learn more about the data processing the company is required to undertake, please contact us by email.

Below is a list of the specific purposes, along with the legal bases, under which we may process your personal data.

6. Disclosure of Personal Data to Third Parties

To support the storage and processing of IP addresses, the conduct of user surveys and analysis, and other related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share certain personal data you provide with third-party services. In such cases, the use of your data will be governed by those companies' privacy policies. This may include various digital trading platforms.

To improve services for our clients and enhance our offerings overall, the company may share personal data with its affiliates and partner companies.

Where required by law, or to protect our rights and assets and those of our third-party partners, we may disclose data to relevant legal or regulatory authorities.

In the event of a critical business transaction, such as the sale of the company, seeking investment, or obtaining a loan, relevant data may be shared in a lawful and appropriate manner. This also applies in the case of any merger, restructuring, consolidation, or bankruptcy, in accordance with the law.

7. Use of Cookies and Third-Party Services

For site analytics and in collaboration with advertising partners, cookies and other technologies of a similar nature may be used, in accordance with applicable laws and standard industry practice.

Cookies—small files stored on your device when you visit a website—are used to collect information about your browsing behaviour, preferences, and more. Their purpose is to personalise and enhance your user experience. They enable us to remember your settings and preferences and to tailor our service offerings on this basis. These cookies are also used for site analytics and for compiling statistics to inform strategic planning.

Broadly speaking, the site uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. The others are persistent cookies, which remain in your browser even after your session ends. These enable the site to recognise you as a returning visitor and make it easier for you to use the site.

Types of cookies:

Cookies may be used where necessary, in line with their intended purpose:

Cookies have been disabled or deleted

If you wish to delete or block cookies, do so via your browser’s settings. Follow the links below for step-by-step instructions on how to do this in the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent some site functions and features from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to carry out the operations described in this policy. It may be kept for longer where required by local laws, regulations and company policies.

At your request and discretion, your personal data will be shared with third-party trading platforms for 12 months. After those 12 months, and with your consent, the data will be shared for a further 12 months.

Our operations include the regular review of all personal data to determine whether it is still required.

9. Transfers of personal data to third countries or international organisations

When necessary to deliver our services or for security reasons, personal data may be transferred to countries outside your own and to international organisations, using robust security protocols and appropriate safeguards. We apply the highest standards of data security to safeguard your information and to ensure you have access to legal remedies and rights in all circumstances.

Across the EEA (European Economic Area), all residents benefit from data protection and safeguards.

• Data transfers are always conducted within the EU’s legal jurisdiction and competence, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public bodies or authorities are carried out in accordance with Article 46(2). They are governed by a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, set out under Article 46(2)(c) of the GDPR, establish the conditions for data transfers, which are carried out in accordance with them. The Clauses can be accessed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For further details about the specific security measures the company uses to safeguard your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded using state-of-the-art technical and organisational measures, in line with gold-standard practices. These measures are designed to prevent unlawful or accidental destruction of data, as well as its loss or alteration.

While we apply the highest level of care and gold-standard data protection procedures, as required by law, it is not possible to guarantee in all circumstances that your personal data will remain error-free. Accordingly, we cannot be held liable where personal data is disclosed, or for incidental, intangible, or consequential loss or damage. This includes circumstances beyond our control, such as disclosure arising from transmission errors, unauthorised third-party access, or any similar cause.

In response to legally binding requests from regulators or other authorities, we may be required to disclose your personal data to them. Once disclosed under a legal obligation, we cannot control how those authorities handle, store or protect your data.

Any information sent over the internet, including personal data, carries a risk of interception and cannot be guaranteed to be completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this website, you may find links to third-party applications and websites. Please note that these are not affiliates and are not under the company’s control, and our privacy policy does not apply to them. They have their own procedures and priorities for collecting and processing personal data, and we are not responsible for these activities. Use at your own discretion.

Always review the privacy policy of any company or service you visit before sharing any personal data. Confirm that their data collection, use and processing policies align with your preferences and priorities. Any data you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or amend this policy at any time. We will notify you of changes on our website and through any other appropriate channels. The updated version of the privacy policy will be published on the website, and this revised policy will take effect immediately upon publication, unless we specify otherwise.

13. Your data protection rights

You retain full control and the final say over how your personal data is used, including verifying its accuracy, correcting errors, and choosing to delete it or restrict both the scope and nature of any processing we carry out.

On this page, residents of the EEA will find information relevant to them:

Your personal data is protected under the rights described herein. By sending an email to the address below, you may exercise those rights immediately.

Accessing Your Rights

You may access the personal data you have provided to us at any time. Any of your personal data we process is available to you and therefore verifiable.

You may request your personal data for verification at any time, and it will be provided to you in electronic format. If you request additional copies of the data we process, beyond the one already supplied, a reasonable fee may be charged.

Legal rights and those set out in our privacy policy must not infringe the rights of others. The company may refuse or restrict access to personal data where disclosure would compromise the rights and freedoms of others.

Right to Rectify Errors

You or the Company may correct any errors in your personal data, whether through omission or incorrect details, to ensure it can be processed properly.

Erasure Rights

You have the right to request the deletion of your personal data in the following situations. 1) If your data has been processed without your consent or beyond lawful limits. 2) When you ask for its removal and the Company has no legal obligation to retain it. 3) If you no longer consent to, or accept, any processing by us, even if lawful and carried out in our legitimate interests or those of a third-party provider. 4) If we are required by law to erase your data.

The right to erasure is overridden and superseded by legal obligations under EU law or the laws of any member state. Likewise, where data is needed for the establishment, exercise, or defence of legal claims.

Right to Restrict Data Processing

You have the right to request that the processing of your personal data be restricted where you believe it is inaccurate.

If you request that the use of your personal data be restricted, it will be deleted except in the following cases: 1) where law in the European Union or any Member State prevents deletion. 2) With your consent, where needed to establish, exercise, or defend legal claims. 3) To protect the rights of another natural person.

The Right to Data Portability

You have the right to access and review any personal data you have provided, where you have consented in any form to its collection and the processing is carried out by automated systems.

You have the right to request the transfer of your personal data to another company or organisation, where this is technically feasible. This does not affect your right to have your data deleted. This right cannot be exercised if doing so would infringe the rights or freedoms of another individual.

Right to object to data processing

Although the Company may rely on its legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it cease. This does not apply where there is a compelling legal reason to continue processing, including to establish, exercise or defend legal claims. In such cases, we may continue processing your personal data.

You may, at any time, request that your personal data not be processed for any direct marketing purposes.

Right to Withdraw or Refuse Consent

You may withdraw your consent to our processing of your personal data at any time and, where feasible, with immediate effect. This will not apply retrospectively to any processing carried out before you withdrew your consent

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory or other supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, each European Union Member State has established a regulatory or supervisory authority to address such concerns. You may lodge a complaint with any such authority at your discretion.

Section 13 outlines the circumstances in which your personal data rights may be limited under European Union or Member State law.

Once we receive your request concerning your personal data and its processing, we will provide access to the information you have requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you of this within one month of receiving your request.

Requested information will be supplied electronically at no cost, unless doing so would conflict with the law or the provisions of Section 13. We reserve the right to charge a reasonable fee or refuse a request if it is considered spurious, excessive, or repetitive.

We may request additional proof of identity if there is reasonable doubt about the identity of the person requesting personal data, to ensure data protection and security.