Privacy Policy

Your personal data and assets are our highest priority. We're fully committed to protecting them.

Whitehall Valtrix collects and stores data that is essential to your trading activity. The methods used to collect and store this data are detailed in our Privacy Policy below.

Our approach is guided by the following core principles:

• To ensure complete transparency about how we collect and store your personal data:

Our goal is to ensure you understand how we collect and process your data, so you can make informed decisions. We maintain clear guidelines and processes for handling data across this website. Our policy outlines the specific methods we use, giving you transparent and concrete information about data use. You remain in control.

We'll always keep you informed promptly when there's information you need to know. Transparency is fundamental to how we work.

Our experienced team are always on hand to answer any questions you may have about our processes, including our regulatory obligations under the laws of United Kingdom. Please get in touch with us at: info@whitehall-valtrix.com

• We do not use your personal data for any purpose other than those described in our Privacy Policy.

We may process personal data for the following purposes: to ensure the necessary functioning of Whitehall Valtrix services and to connect trader-members with third-party trading platforms. Processing may also be required for maintaining and improving website functions and services, protecting our rights, and meeting regulatory or legal obligations. Additionally, we process data as necessary to provide administrative and business functions relating to the Services we offer you.

To provide you with better services tailored to your preferences and needs, Whitehall Valtrix uses personal data.

• To protect your personal data and secure your rights, you'll need to use essential tools available to you.

At any time, you can contact us to access all your personal data. We can also amend or delete it as required. Additionally, we're able to support requests to transfer your data to you or a designated third party. We provide this service to help you exercise your privacy rights and maintain control over your information.

• Protect your personal data

Our security systems are of the highest quality, meeting banking-level standards. Whilst a 100% guarantee is not possible, we are committed to continually upgrading our systems to the highest standard and strengthening the measures we have in place.

We maintain detailed privacy policies and employ the highest level of security systems.

1. The Scope?

This policy outlines our procedures for collecting, processing and sharing personal data.

Our policy terms apply to all identifiable natural persons. This specifically includes any individual who can be identified, or has already been identified, in relation to data that has been entrusted to us or that we can access and/or combine.

The processing of data, as defined in our Privacy Policy, specifically refers to the storage, management and organisation of personal data.

We do not collect or request any information from persons under 18 years of age, nor do we permit anyone under 18 to use our platform. If we become aware of any user or information relating to a person under 18, it will be deleted immediately.

2. What personal data do we collect and store?

When you register with us, we collect the necessary personal data to enable you to use our services. Where required, we may also ask you to provide personal data to verify account ownership, for example. To enhance and maintain the highest standard of service, we gather and analyse data related to your use of our platform and those of our third-party partners.

3. You are never obligated to share your personal data with the company.

Whilst you're not obliged to provide us with your data, doing so enables us to offer you our full range of services. Without this information, we may need to restrict your access to certain features of our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect personal data that could identify you. However, we do collect information such as your account activity, IP address, and access timestamps. For maintenance, security, and support purposes, we retain system crash reports, browser information, and details about the device used to access your account. We also collect data on your account's language settings.

Regarding the collection of personal data, we only accept and retain information that you voluntarily provide when you connect with a third party trading platform through us.

The personal data you have provided to third-party platforms may include your full name, address, telephone number, and email address.

5. Why does the company need my personal data, and is it legal for them to do so?

The company collects, stores, and processes your personal information solely for the purposes outlined in the Policy. All such use and processing complies with applicable laws in United Kingdom.

The company can only handle, process, and transmit your data in accordance with applicable laws in United Kingdom. The following sets out the legal basis for doing so:

• You have agreed to allow the company to store and process your personal data. By submitting your information to us, you grant permission for that data to be transferred to the appropriate third-party trading platform. You have consented to the processing of your personal data for one or more specified purposes.
• To improve our services, establish or defend legal claims, and pursue legitimate business interests, the company may need to store and process your personal data.
• To meet our legal obligations, we process your data.

If you'd like to learn more about the company's data processing practices, please feel free to contact us by email.

Below you will find details of how we may use your personal data, along with the legal basis for each use.

6. Transfer of Personal Data to Third Parties

For the purposes of storing and processing IP addresses, conducting user surveys and analysis, and providing related services, the company may share anonymised personal data with third-party service providers.

On your request, we may share your personal data with third-party service providers. In such cases, their use of your data will be governed by their privacy policies. This may include various digital trading platforms.

To enhance our services and better support our clients, we may share personal information with our affiliates and partner companies.

Where legally required or to protect the rights and assets of the company and our third-party partners, we may disclose data to the appropriate legal and regulatory authorities.

In the event of a critical business transaction—such as the sale of the company, pursuit of investment or loan—relevant data may be shared in a legal and appropriate manner. This also applies in instances of company merger, restructuring, consolidation, or bankruptcy, as required by law.

7. Cookies and Third-Party Services

In accordance with legal requirements and standard practice, we may use cookies and similar technologies for site analytics and advertising partnerships.

Cookies are small pieces of code stored on your device when you visit a website. They collect information about your browsing behaviour, preferences, and other details to personalise and enhance your experience. Cookies allow us to remember your settings and preferences, and to tailor our service offerings accordingly. We also use them for site analytics and statistical gathering to inform our strategic planning.

The website uses two main types of cookies. Session cookies are temporarily stored during your browsing session and are automatically deleted when you close your browser. Persistent cookies, by contrast, remain stored in your browser after your session ends, allowing the site to recognise you as a returning visitor and enhance your overall experience.

Types of cookies:

Cookies may be used as needed, in accordance with their intended purpose.

Cookies have been blocked or deleted

If you wish to delete or block cookies, you can do so through your browser's settings. Follow the links below for step-by-step instructions on how to manage cookies with the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies may prevent certain features and functionality of the website from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to fulfil the purposes described elsewhere in this policy. It may be stored for longer periods in accordance with applicable local laws, regulations, and company policies.

Your personal data will be shared – upon your request and at your discretion – with third-party trading platforms for a period of 12 months. Upon expiration of those 12 months and with your consent, that data will be shared for a further 12 months.

We regularly review all personal data we hold to determine whether it remains necessary.

9. Transferring personal data to third countries or international organisations

Where necessary to provide our services and ensure security, we may transfer your personal data to third countries and international organisations using robust security protocols. We maintain the highest standards of data protection to safeguard your information and guarantee you have access to legal remedies and rights at all times.

Within the EEA (European Economic Area), all residents benefit from comprehensive data protection and safeguards.

• Data transfers always take place within the legal jurisdiction and competency of the EU, in accordance with standard data protection protocols as outlined in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ("GDPR").
• Any transfer of data between public entities or authorities is conducted in accordance with Article 46(2) and constitutes a legally binding and enforceable agreement.
• The European Commission's Standard Contractual Clauses, governed by Article 46(2)(c) of the GDPR, establish the conditions for data transfers and ensure compliance with applicable regulations. You can review the full Clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures the company uses to protect your personal data during transfers to third countries, please send an enquiry to info@wealthwaydigital.uk

10. Personal Data Protection

Your personal data is protected using the highest level of technical and organisational safeguards, following industry best practice procedures. These measures are designed to prevent unauthorised or accidental destruction, loss, or alteration of your information.

Whilst we implement rigorous data protection measures in accordance with legal standards, we cannot guarantee absolute protection against all risks. We therefore cannot accept liability for any unauthorised disclosure, loss, or consequential damage to personal data, including incidents beyond our control such as transmission errors, third-party unauthorised access, or similar unforeseen circumstances.

If we receive legally binding requests from regulatory or legal authorities, we may be required to share your personal data with them. Once your data is disclosed under legal obligation, we have no control over how those authorities handle, store, or protect it.

Any information transmitted over the internet, including personal data, carries an inherent risk of interception and cannot be guaranteed as completely secure. The Company cannot warrant the security of any data transmitted online.

11. Third-party website hyperlinks

This website contains links to third-party applications and websites. Please note that these are not affiliated with the company and are not under our control. Our privacy policy does not apply to these third parties, as they operate their own data collection and processing procedures. We are not responsible for their activities. Please use these links at your own discretion.

Always review the privacy policy of any company or service before visiting their website and sharing personal information. Make sure their data collection, usage and processing practices align with your preferences. Any personal data you decide to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or amend our privacy policy at any time. We will notify you of any changes through our website and other appropriate channels. The updated policy will be posted on our website and shall take effect immediately upon publication, unless otherwise stated.

13. Your personal data rights

You retain complete control and final authority over your personal data, including the right to verify its accuracy, correct errors, and choose to delete or restrict the scope and nature of any data processing we undertake.

On this page, EEA residents will find information relevant to them:

Your personal data is protected under the rights outlined below. You may exercise these rights at any time by emailing the address provided.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data that we are processing is accessible to us and therefore verifiable.

You may request your personal data for verification at any time, and it will be provided to you in electronic format. If you request additional copies of your processed data beyond the first copy, a reasonable fee may be charged.

The legal rights and privacy protections afforded to individuals must not encroach upon the rights of others. The company reserves the right to refuse or restrict access to personal data where doing so is necessary to safeguard the rights and freedoms of other users.

Right to Correct Errors

Any errors or inaccuracies in your personal data can be corrected by you or by the Company to ensure it is processed correctly.

Erasure Rights

You have the full right to request deletion of your personal data in the following circumstances: 1) If your personal data has been processed without your consent or in breach of legal requirements. 2) Upon your request, provided the Company has no legal obligation to retain that data. 3) If you withdraw consent to data processing by us, even where it is lawful and in our legitimate interests or those of a third party, and 4) If we are required by law to delete your data.

The right to deletion is overridden by legal obligations imposed by EU law or the laws of any EU member state. Similarly, if data is necessary for the exercise of or defence against legal claims.

Right to Restrict Data Processing

You have the right to request that the processing of your personal information be limited if you believe it contains inaccuracies.

When you request that we restrict your personal data usage, we will delete it except in these circumstances: 1) where EU or Member State law requires us to retain it. 2) With your consent, if it is necessary to defend or exercise legal claims. 3) To protect the rights of another individual.

Right to Data Portability

You have the right to access and review any personal data you have provided, provided you consented to its collection and processing carried out by automated systems.

You have the right to request that we transfer any and all of your personal data to another company or organisation, provided this is technically feasible. This does not affect your right to deletion or your data protection rights. However, this right cannot be exercised where doing so would infringe upon the rights or freedoms of another individual.

Right to challenge data processing

Regardless of the Company's right to pursue its legitimate interests, or those of a third party service provider, you have the right to object to the processing of your personal data and request that it ceases. This right does not apply where there is a compelling legal basis to continue processing—such as to defend against legal claims or exercise legal rights. In such circumstances, we may continue to process your personal data.

You may at any time request that your personal data is not processed for direct marketing purposes.

Right to Withdraw or Decline Consent

At any time and with immediate effect, where practicable, you have the right to withdraw your consent to our processing of your personal data. This withdrawal does not apply retroactively to any processing that occurred before you withdrew your consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any relevant legal, regulatory or supervisory authority.

If you believe your rights and freedoms have been infringed in relation to the processing of your personal data, regulatory and supervisory authorities in European Union Member States are available to address your concerns. You have the right to lodge a complaint with these authorities at your discretion.

Section 13 outlines circumstances in which your personal data rights may be limited by European Union law or Member State legislation.

Upon receipt of your request regarding your personal data and its processing, we will provide you with access to the information you have requested, as described in Section 13 of this policy. We reserve the right to extend this period by up to two months, depending on the volume of requests and the nature of your request. If an extension is necessary, we will notify you of any deadline extension within one month of receiving your request.

We'll send you the requested information electronically at no charge, unless this conflicts with legal requirements or the provisions outlined in Section 13. We reserve the right to impose a reasonable fee or decline requests that we consider frivolous, excessive, or repetitive.

We reserve the right to request additional proof of identity if there is any reasonable doubt about who is making a request for personal data, in order to ensure data protection and security.